Methacrylate Monomers: Our Customer Service Representatives

 

Our Customer Service Representatives

We have a team of multi-lingual, experienced people who have a natural energy and enthusiasm for serving our customers across our region. With a philosophy of continuous improvement, the team focuses on building effective relationships in order to best understand our customers’ needs and challenges. Feedback from our customers shows that these people make the difference and help us to differentiate ourselves as a leading supplier in the methacrylates industry.

MEET ALL OUR EMEA TEAM


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Amanda Clapham

Customer Service Manager, EMEA

Email Amanda »
T: +44 (0)1642 735375

Amanda has had extensive experience in supply chain planning and customer service roles in both the chemical and food manufacturing sectors. With true dedication to the Company philosophy of continuous improvement, Amanda has huge energy and enthusiasm, which she uses to lead the team in striving to deliver first class customer service.

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Jenny Bone

CSR, Austria, Germany & Italy

Email Jenny »
T: +44 (0)1642 735007

Jenny is a naturally talented linguist – she speaks German, French, Italian, and English – and works hard to build effective working relationships with our EMEA customers. She enjoys providing a first class support to the Sales Managers while helping them to solve the daily challenges of our industry.

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Jennifer Long

CSR, Eastern Europe & UK

Email Jennifer »
T: +44 (0)1642 735034

Jennifer’s has almost 30 years’ experience in the business. During this time she has covered all of the markets that we serve. She continues to be part of the energy behind building a differentiated customer service offering and believes that responsiveness and the ability to solve issues to ensure product reaches our customers on time, are key to achieving that.

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Helen Daniel

CSR, Greece, Iberia & Middle East

Email Helen »
T: +44 (0)1642 735032

Helen’s 25 years’ experience with the business means that she has excellent relationships with both our customers and our key suppliers that have been built over the years. Fulfilling customer needs and working with people from different cultures and backgrounds is what gives her most satisfaction in her work.

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Jemma Lawson

Customer Service Improvement Leader and CSR, Nordic Countries

Email Jemma »
T: + 44 (0)1642 735031

Jemma works conscientiously to ensure we continually delight customers; regularly reviewing progress, making adjustments and testing the services we provided as part of the Methacrylate Monomers business. Jemma is fluent in French, German and Spanish, which significantly enhances her ability to communicate across our territories.

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Stephanie Westcough

CSR, France, Belgium & South Africa

Email Stephanie »
T: + 44 (0)1642 735031

Stephanie brings both language skills and extensive experience in serving various markets in the chemical industry sector to the team. She is passionate about customer service and works diligently with the team to provide excellent service to our valued customers.

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Stuart Heap

CSR, Eastern Europe & UK

Email Stuart »
T: + 44 (0)1642 735037

Stuart joined the team in January 2015, having had many years of experience in both Customer Service and in IT roles including SAP Support Manager. He is absolutely passionate about customer service and particularly enjoys talking to our customers to build excellent relationships. As a real team player, Stuart highly values good communication and works hard to deliver solutions for our stake holders.

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Paul Cleasby

CSR, Middle East, Benelux

Email Paul »
T: + 44 (0)1642 735033

Paul joined the team in February 2015 and brings with him over 40 years of export experience in various industry sectors, including the beverage industry. He strives to ensure that our customer service is second to none and quickly built up excellent rapport with our customers. He enjoys all aspects of the role, particularly working with the supportive colleagues in his team.

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